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Changing Emailed Receipt Origin

In ERPLY, you can e-mail receipts to your customers at the POS. Where are the receipts being sent from? By default, receipts are sent from the employee’s customer card via erplyinfo.com

If you do not want e-mails to be sent from the employee’s card, then you can change it in your Settings > Configurations to have it sent “from store or corporate e-mail address”.


This configuration is only available in ERPLY 2014 Update 1 (i)


If this configuration is enabled, receipts are e-mailed to the customer from the e-mail on the Location Card.

If there is no e-mail on the Location card, then the receipt is e-mailed from the Company card.


If customer did not receive receipt, it may also be in the Spam folder.