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Gift Card Set Up & Use – Berlin

Setting up Gift Card Product

Navigate to the PIM Module and in the dropdown menu select the ‘+’ next to ‘Product Catalog’ to create a new product.

PIM catalog


Create item code, name, price, etc. If these are serialized Gift Cards, check the box labels ‘This product is a serial numbered gift card.’ If not, check the box labeled ‘This product is a regular gift card.’ Set check box to tax free in all location as well.

If you want to set denomination for gift cards, enter the appropriate price ($25, $50, $100 etc)
If you plan to let customer choose any amount, leave the price at $0 and change it at the time of purchase.



Once this information is set select save and your gift card product has been created.




Selling A Gift Card

Search gift card product name or code, select gift card selection wanted



Enter in serial number that will be assigned to the gift card (if required) and save.

gc serial

If the gift card has a set amount, the price will display. If not predefined, enter customer requested amount (changed to $10 in below example)




Tender sale and take payment.


Once sale is complete you will now be able to see card information under Inventory -> Gift Cards.

‘Active’ and ‘Pending’ gift cards can still be redeemed.

‘Redeemed’ cards no longer hold a balance.




Redeeming Gift Card

When ringing out customer, select the yellow gift card button as payment.

gc pay

Enter/Scan in the serial number (if required)

pay 2

Confirm and Enter. 

pay 3

If the gift card does not have enough, an additional form of payment is required.
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