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How to Create a Free Shipping Promotion – Berlin

Creating the Promotion

To offer free shipping to customers after a specific amount spent, you will have to apply a promotion. For an in-depth tutorial on creating promotions, view our Promotions and Rewards Points Guide.


For this example, we will be applying free shipping to any purchase over $35.00.

Create a new Product Group for “Shipping” and place all shipping options you wish to apply under this group. Grouping these items will ensure that each type of shipping gets applied to the discount.

Product Group shipping


Create a new promotion and title it “Free Shipping.” Leave the starting and ending dates blank, which will cause the promotion to never expire. By default, the promotion will auto apply when applicable. This will mean that once the order exceeds $35.00 and shipping is added, the price of shipping will be adjusted to $0.00.

free shipping promo

Next, set up the parameters. “Customer Must” is where you set up the minimum requirements for the promotion to apply. The steps below indicate that the customer must make a purchase of at least $35.00 to apply for this promotion.

  • Customer Must:
    • Make a purchase of at least:
      • $35.00

You can change the sum to the amount of your choice.


Next, set up what the promotion does, under “Customer Will.” The steps below indicate that the customer will get 100% off any product under the “Shipping” product group.

  • Customer Will:
    • Get a percentage off of one specific item: 100
      • From this product group: Shipping



Save the promotion. It is now able to be applied at the POS.



Applying Free Shipping Promotion

If you did not change the default Promotion Type, free shipping will be applied automatically to any sale that meets the requirements. Before completing the sale, review the cart. Free Shipping will be applied and shown below the shipping option selected, and the appropriate discounted amount will be shown in red below the total.

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If you chose to manually apply the promotion, select it under the “Promotions” button.


After it is applied, refer to the previous step to confirm.