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Integrated & External Payment Methods

This guide explains the difference between Integrated and Non-Integrated (standalone/external) credit card terminals. The term “credit card terminal” refers to the hardware used to swipe credit cards. The term “Point of Sale” refers to the ERPLY POS Software and the hardware used to run it.

What is the process of Integrated Payments?

  1. Upon choosing “Pay by Card,” EPRLY will send the sales information to the credit card terminal.
  2. The customer will swipe or insert their card in the card reader.
  3. The card reader will send the information gathered from the card to the merchant processor. This information is encrypted and not accessed by ERPLY.
  4. The merchant processor will send back information on whether the card is accepted or declined.
  5. If accepted, the transaction will process and notify ERPLY upon completion. ERPLY will then print out a receipt.
  6. If declined, the credit card terminal will notify ERPLY not to complete the sale. Another payment method will be required.

What payment data is logged in ERPLY for Integrated Payments?

  • Last 4 digits of Card Number
  • Card Type (VISA, AMEX, MC, etc)
  • Cardholder (Name on card)
  • Approval Code (Match transaction in ERPLY to Processor)
  • Reference Number (Match transaction in ERPLY to Processor)

 

What is the process of Non-Integrated (standalone/external) Payments?

External Payments mean that ERPLY is only logging the fact that a sale took place and it was paid via card. The entire card payment process is handled by the credit card terminal and the merchant processor outside of ERPLY.

  1. Upon choosing “Pay by Card,” ERPLY hands over the entire payment process to the credit card terminal and prints out a receipt.
  2. The customer will swipe or insert their card in the card reader.
  3. The card reader will send the information gathered from the card to the merchant processor.
  4. The Merchant Processor will send back if the card is accepted or declined.
  5. If accepted, the credit card terminal will continue with the process and, if available on the hardware, print out a receipt.
  6. If declined, the credit card terminal will notify the customer to swipe again or use a different card.

Note: If using an external payment method, it is recommended that the option “Require card type on external device” is checked. By using this option, an additional step is put in place for confirming external card sales, and data can be logged in ERPLY.

What payment data is logged in ERPLY for Integrated Payments?

By default, no card information is logged when using external payments. ERPLY is only logging that a sale took place and that the method of payment was by credit card.

  • Confirmation that sale took place
  • Payment type (Card)
  • Card Type (Must toggle “Require card type on external device” for this to be logged. Manual entry required.)
  • Authorization Code (Must toggle “Require card type on external device” for this to be logged. Manual entry required.)